Privacy Policy

Plancove is built to store the minimum needed to run your family's plan. This policy explains what we collect, how we use it, who we share it with, and the choices you have.

1. Information we collect

• Account details — your email address and display name.
• Family information — your household name and the children you add (first names, ages, and colour tags), plus any co-parents or caregivers you invite.
• Captured content — the school messages you choose to share with Plancove and the plan items extracted from them.
• Subscription status — whether you have an active Plancove Plus entitlement (billing itself is handled by Apple; we do not receive your card details).
• Basic usage analytics — privacy-friendly, cookieless page metrics on our website to understand traffic. No third-party advertising or tracking cookies.

2. How we use your information

We use your information to provide the service: to extract and organize your plan, sync it across your devices and your household, manage your subscription entitlement, and respond to support requests. We do not sell your data, and we do not use it for advertising.

3. AI processing

When you capture a message, its text is sent to Anthropic's Claude API so it can be turned into plan items. This content is used only to provide that extraction — it is not used to train AI models.

4. Where your data is stored

Your data is stored with Supabase (a managed PostgreSQL platform) and protected by row-level security, so only members of your household can read it. Data is hosted in the region configured for the project (EU or US).

5. Service providers

We share data only with the providers that make the service work:

• Apple — subscription purchases and billing.
• Anthropic — AI extraction of shared messages.
• Supabase — database, authentication, and storage.
• Vercel — website hosting and cookieless analytics.

These providers process data on our behalf and are not permitted to use it for their own purposes.

6. Children's information

Plancove is designed for parents and caregivers, not for children. The information about children in the app (such as a first name, age, and colour tag) is entered by an adult account holder to organize the family plan. The app is not directed to children, and we do not knowingly create accounts for children.

7. Your choices and rights

• Access & export — you can export your family data from Settings at any time.
• Deletion — deleting your account in Settings permanently removes your data. Families you solely own are deleted; shared families transfer ownership to another member.
• Requests — you can contact us to exercise any data rights available to you under applicable law.

8. Data retention

We keep your data for as long as your account is active. When you delete your account, the associated data is removed, except where we are required to retain limited records (for example, to meet legal or tax obligations).

9. Cookies

Our website does not use tracking or advertising cookies. Analytics are cookieless and do not identify you personally.

10. International transfers

Depending on the region your project is hosted in and the location of our providers, your data may be processed in countries other than your own. We rely on appropriate safeguards for any such transfers.

11. Changes to this policy

We may update this policy from time to time. Material changes will be announced in the app or on this page, with the “last updated” date revised accordingly.

12. Contact

Questions or data requests? Email us at hello@plancove.app.